Award-winning Court of Protection Costs Specialists
A&M Bacon Limited is part of Frenkel Topping Group. This privacy notice explains how we use any personal information we collect about you. This information notice is to explain our obligations to you under the General Data Protection Regulation (GDPR). We need to keep you informed about the information we collect about you and how we keep it safe when carrying out our services.
At A&M Bacon, we’re committed to protecting and respecting your privacy.
This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure, and your rights and choices in relation to your information.
Any questions regarding this policy and our privacy practises should be sent by email to our Data Protection Officer (paul.cruickshanks@aandmbacon.co.uk) or by writing to A&M Bacon, Robson House, 3-4 Regent Terrace, Doncaster South Yorkshire DN1 2EE. Alternatively, you can telephone 01733 350880.
Who are we?
We are A&M Bacon. In this policy, ‘A&M Bacon’, “A&M BACON”, ‘we’, ‘us’, or ‘our’ means A&M Bacon.
How do we collect information about you?
We obtain information about you in the following ways:
Information you give us directly
For example, we may obtain information about you when you take part in one of our events/seminars/training/conferences, purchasing products and services or when you register to receive any e-communications from us.
Information you give us indirectly
Your information may be shared with us by third parties, which may include:
You should check any privacy policy provided to you to determine which, if any, data will be shared to third parties.
When you visit our website
We, like many companies, automatically collect the following information:
We collect and use your personal information by using cookies on our website – more information on cookies can be found under the ‘Use of Cookies’ section of this policy.
Social Media
When you interact with us on social media platforms such as Twitter and Facebook, we may obtain information about you (for example, when you publicly tag us in an event photo). The information we receive will depend on the privacy preferences you have set on those types of platforms.
Public Information
We supplement information on our supporters and customers with information from publicly available sources such as annual reviews, corporate websites, public social media accounts, the electoral register and Companies House in order to create a fuller understanding of a person’s interests and support. For more information, please see the section on ‘Building Profiles’ in this policy.
What type of information is collected from you?
The majority of the information that we collect, and store is what is considered ‘professional’ or ‘business’ data for example your business contact information (email address, direct dial) that is readily available in the public domain, unless you have specifically provided or requested that we use alternate personal information. The personal information we collect, store and use might include:
Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, for example about your health, ethnicity and religion. We do not usually collect sensitive data about you unless there is a clear and valid reason for doing so and data protection laws allow us to. For example, we may ask for your health/allergy information if you are attending one of our events and food will be provided.
When it is appropriate for us to collect this information, we will make it clear what information we are collecting, why, and how long it will be retained.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
How long is your information kept for?
We keep your information for no longer than is necessary for the purpose it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. health and safety and tax/accounting purposes).
We review our retention policies on a regular basis.
Who has access to your information?
When you sign up to attend one of our events/conferences, A&M BACON may share your information with our specifically selected sponsors and partners for that individual event/conference. This will be made clear to you at the time the information is collected, and you have the right to request for your information to not be shared with parties external to A&M BACON.
We do not sell or rent your information.
However, we may disclose your information to third parties in order to achieve the other purposed set out in this policy. These parties may include:
Third parties working on our behalf: We may pass your information to our third-party service providers suppliers, agents, subcontractors and other associated organisations for the purpose of completing tasks and providing services to you on our behalf. However, when we use these third parties, we disclose only the personal information that is necessary to deliver the services and we have a contract in place that requires them to keep your information secure and prevents them from using your data for their own direct marketing purposes. Please be assured that we will not release your information to third parties for them to use in their own direct marketing purposes, unless you have requested or provided permission for us to do so, or we are required to by law, for example by a court order or for the purpose of prevention of fraud or other crime.
We may transfer your personal information to a third party as part of the sale of some or all of our business and assets to any third party or as part of any business restructuring or reorganisation, or we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms of use or to protect the rights, property or safety of our staff, supporters, customers, users of the website or others. However, we will take all appropriate steps with the aim of ensuring that your privacy rights continue to be protected.
Where you have consented to receiving information regarding other products and services from Frenkel Topping Group plc and other firms within the group, your data will be shared with other firms in the Group for this purpose and contact details stored on a Group Client Management System (CRM). The Group CRM will be operated by Frenkel Topping Group plc. A copy of their Privacy Policy can be found on www.frenkeltoppinggroup.co.uk You can withdraw consent at any time and your data will be removed.
Lawful Processing
Data protection laws require us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Specific consent – where you have provided specific consent to us using your information in a certain way, such as to send you email, text and/or telephone marketing communications.
Performance of a contract – where we are entering into a contract with you or performing our obligations under it, for example when you buy A&M BACON’s products and services.
Legal obligation – where necessary so that we can comply with a legal or regulatory obligation to which we are subject, for example where we are ordered by a court or regulatory authority.
Vital interests – where it is necessary to protect life or health (for example in the case of a medical emergency suffered by an individual at one of our events) or a safeguarding issue which requires us to share your information with the emergency services.
Legitimate interest – where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not unduly impact your rights). For example, to:
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under GDPR and data protection laws. We will not use your personal information where our interests are overridden by the impact on you, for example, where use would be excessively intrusive (unless, for instance, we are otherwise required or permitted to do so by law).
When we use sensitive personal information, we require an additional legal basis to do so under data protection laws, so will either do so on the basis of your explicit consent or another legal route available to us by law.
Automated decision making and profiling
We do not use systems that make automated decisions about you or profile you, this means we do not use technology that analyses your personal information without human involvement to assess your financial situation, behaviours, preferences, or other characteristics.
We may use secure, reputable AI‑powered tools (such as Microsoft Copilot) to support internal activities such as improving the efficiency of our work. These tools are used only in ways that do not involve processing identifiable client personal data, unless the tool forms part of our secure Microsoft environment and is subject to the same contractual and technical protection as the rest of our systems.
If, in the future, we introduce any form of automated decision‑making or profiling that uses your personal data, we will update this privacy notice and inform you where required.
Marketing communications
We may use your contact details to provide you with information about our upcoming events, conferences, training, opportunities to get involved, as well as the services and products you can buy, if we think it may be of interest to you.
Email/Phone
We will only send you marketing communications using personal email and telephone details if you have explicitly provided your personal information to us. You may opt out of our marketing communications at any time by using the ‘unsubscribe’ link at the bottom of all marketing emails or by emailing paul.cruickshanks@aandmbacon.co.uk
Post
We may send you marketing communications by post unless you have told us that you would prefer not to hear from us.
Your choices
You have a choice about whether or not you wish to receive information from us and you can change your mind at any time. You can inform us of your preferences regarding how and if we contact you about our exciting products and services we provide via the post-event feedback forms or via our website.
We are committed to putting you in control of your personal data, so you are free to change your marketing preferences at any time – even to tell us you no longer want to receive marketing communications from us. You can do this by email to: paul.cruickshanks@aandmbacon.co.uk, by post, A&M Bacon, Robson House, 3-4 Regent Terrace, Doncaster, DN1 2EE or by phone 01733350880.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted and will retain your details on a suppression list to help ensure that we do not continue to contact you. However, we may still need to contact you for example when we are confirming a booking for an event, processing a donation or providing an invoice for services rendered.
Building profiles
We may analyse your information to create a profile of your interests and preferences so that we can tailor and target our communications in a way that is timely and relevant to you. The majority of the information we may collect about you will be business specific, for example professional memberships, subscriptions and affiliations.
We are committed to putting you in control of your data so you’re free to opt out of having your information being used in this way by contacting paul.cruickshanks@aandmbacon.co.uk
Your Rights
Under UK data protection law, you have certain rights over the information that we hold about you. Here is a summary of the rights that we think apply:
Right of Access
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
If you want to access your information, please send a description of the information you want to see and proof of identity by post to the address provided in this policy.
Right to have your incorrect personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected. The accuracy of your information is important to us and so we are working on making it easier for you to review and correct the information that we hold. In the meantime, if you believe any of the information we hold about you is incorrect please contact us using one of the contact methods provided in this policy.
Right to restrict use
You have the right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy or we are not lawfully allowed to use it.
Right to erasure
You may ask us to delete some or all of your personal information and in certain cases, and subject to certain exceptions, we will do so as far as we are required to. In many cases, we will anonymise that information, rather than delete it.
Right for your personal information to be portable
If we are processing your personal information (1) based on your consent, or in order to enter into or carry out a contract with you, and (2) the processing is being done by automated means, you may ask us to provide it to you or another service provider in a machine-readable format.
Right to object
You have the right to object to processing where we use your personal information (1) based on legitimate interests, (2) for direct marketing or (3) for statistical/research purposes.
If you want to exercise any of the above rights, please email paul.cruickshanks@aandmbacon.co.uk or write to A&M Bacon, Robson House, 3-4 Regent Terrace, Doncaster, DN1 2EE.
We may be required to ask for further information and/or evidence of identity. We will endeavour to fully respond to all requests within one month of receipt of your request, however if we are unable to do so we will contract you with the reasons for the delay.
Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. For more details, we recommend you consult the guidance published by the UK’s Information Commissioner’s Office, https://ico.org.uk.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
When you are on a secure webpage, a lock icon will appear on the bottom of web browsers such as Internet Explorer.
Non-sensitive details (for example your email address) are transmitted normally over the internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of ‘cookies’
Like many websites, our website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that site to recognise you when you visit. For example, we use cookies to store your country preference. This helps us to deliver a better, more personalised service when you browse our website and improve our services.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This policy applies only to our website, so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
In addition, if you linked to our website from a third-party site we cannot be responsible for the privacy policies and practices of the owners and operators of the third-party site and recommend that you check the privacy policy of that third-party site.
Vulnerable circumstances
We are committed to protecting vulnerable supporters, customers and volunteers and appreciate that additional care may be needed when we use their personal information. In recognition of this, we observe good practice guidelines in our interactions with vulnerable people.
What can you do if you are unhappy with how your personal data is processed?
You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire,
SK9 5AF. Telephone 0303 123 1113 (local rate). Changes to this policy
Any changes that we make to this policy in the future will be posted on this website so please check this page occasionally to ensure that you’re happy with any changes. If we make any significant changes, we will make this clear on this website.
Review of this policy
We keep this policy under regular review. This policy was last updated in March 2026.
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